Returns & Exchanges
At Odyssey BMX, we stand behind the quality of our gear and want to ensure you are fully satisfied with your setup. If your parts aren't a perfect fit, you can return unused items in their original packaging within 30 days of purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the unused components in their original box, ensuring all hardware, stickers, and manuals are included to qualify for a full refund.
Ship the Gear
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team verifies the condition of the parts, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing